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Welcome to 123Stores - The Online Mega Store

123Stores Privacy Policy

At 123Stores, we value your trust. We want you to know how we collect, use, share and protect information about you.

What Information is Collected?

We collect information from the following:

  • Information you give us when interacting with 123Stores, for example, in stores, online, or via mobile applications
  • Information from social media services, for example, 123Stores Facebook page
  • Information from other sources, for example, address verification services

How is this Information Used?

We use guest information for multiple purposes:

  • Product and Service Fulfillment
  • Our Marketing Purposes
  • Internal Operations
  • Fraud Prevention
  • Legal Compliance

How is this Information Shared?

We may share information:

  • 123Stores,Inc. Group Companies
  • With our service providers (for example, a printer or mobile marketing provider)
  • If required to comply with legal requirements
  • At your direction or request
  • With other companies (for their marketing purposes)

What Choices Do You Have?

We provide you with choices about receiving marketing from the 123Stores's Family, sharing of information with other companies for their marketing purposes, and receiving cookies.

How Do You Access and Update Your Information?

You can access and update some of your information by contacting us. If you have a 123Stores account, you can log in to your account to review and update information in your account.

How is this Information Protected?

We maintain administrative, technical, and physical safeguards to protect your information.

How Do You Contact 123Stores?


123Stores, Inc.

1674 Broadway Avenue

Suite 403

New York NY 10019


646-798-4732,  Monday to Friday - 8 am to 5 pm EST


What Information is Collected? 

We collect information, including when you:

  • Purchase, order, return, exchange or request information about our products and services in our website or mobile applications
  • Create a 123Stores account
  • Connect with 123Stores regarding guest service via our contact center, guest service desk, or on social media platforms
  • Visit our website or participate in interactive features of the site or mobile applications, such as product reviews or Weekly Ad
  • Use a social media service, for example, 123Stores Facebook page or YouTube channel
  • Create a gift registry or shopping list
  • Sign up for e-mails, mobile messages, or social media notifications from 123Stores
  • Enter a contest or sweepstakes, respond to one of our surveys, or participate in a focus group
  • Conduct a transaction where we collect information required by law (for example, pseudoephedrine or age-restricted purchases)
  • Provide us with comments, suggestions, or other input

Types of information we collect include:

  • Your name
  • Your mailing address
  • Your e-mail address
  • Your phone (or mobile) number
  • Your credit/debit card number
  • Your purchase/return/exchange information
  • Your registry event information

Information from Other Sources

We may also obtain information from companies that can enhance our existing guest information to improve the accuracy and add to the information we have about our guests (for example, adding address information). This may improve our ability to contact you and improve the relevancy of our marketing by providing better product recommendations or special offers that we think will interest you.

Public Forums

Any information you submit in a public forum (e.g. a blog, chat room, or social network) can be read, collected, or used by us and others, and could be used to personalize your experience. You are responsible for the information you choose to submit in these instances.

How is this Information Used? 

Examples of how we use your information include:

Product and Service Fulfillment

  • Fulfill and manage purchases, orders, payments, returns/exchanges, or requests for information, or to otherwise serve you
  • Provide services such as Gift Registry
  • Administer sweepstakes and contests

Our Marketing Purposes

  • Deliver coupons, mobile coupons, newsletters, in-store receipt messages, e-mails, and mobile messages
  • Send marketing communications and other information regarding products, services and promotions
  • Administer promotions

Internal Operations

  • Improve the effectiveness of our website, stores, mobile experience, and marketing efforts
  • Conduct research and analysis, including focus groups and surveys
  • Perform other business activities as needed, or as described elsewhere in this policy

Fraud Prevention

  • To prevent fraudulent transactions, monitor against theft and otherwise protect our guests and our business

Legal Compliance

  • To assist law enforcement and respond to subpoenas

How is this Information Shared? 

The 123Stores, Inc Group Companies

We share information we collect within the, Inc group companies, which includes all 123Stores, Inc subsidiaries and affiliates. The 123Stores, Inc group companies may use this information to offer you products and services that may be of interest to you.

Service Providers

We may share information with companies that provide support services to us (such as a printer, e-mail, mobile marketing, or data enhancement provider) or that help us market our products and services. These companies may need information about you in order to perform their functions.

These companies are not authorized to use the information we share with them for any other purpose.

Legal Requirements

We may disclose information you provide to us when we believe disclosure is appropriate to comply with the law; to enforce or apply applicable terms and conditions and other agreements; or to protect the rights, property or safety of our company, our guests or others.

Elsewhere at Your Direction

At your direction or request, we may share your information. For example, if you create a gift registry or shopping list and elect to make it available to the public, your information will be accessible on our website, mobile and social applications

Sharing with Other Companies (for their marketing purposes)

We may share information with vendors, business partners and other organizations which are not part of the 123Stores, Inc group companies. These companies and organizations may use the information we share to provide special offers and opportunities to you.

Business Transfers

If some or all of our business assets are sold or transferred, we generally would transfer the corresponding information regarding our guests. We also may retain a copy of that guest information.

What Choices Do You Have? 

Postal Mail

If you do not wish to receive catalogs, coupons, and other promotional mail, email us or call 646-798-4732 to opt out.


If you do not wish to receive promotional telephone calls, email us or call 646-798-4732 to opt out. This opt out does not apply to operational phone calls, for example, confirmation of delivery address and prescription refills.


If you do not wish to receive promotional e-mails from us, email us or call 646-798-4732 to opt out. You may still receive select e-mails from us if you have requested them through one of our services such as Weekly Ad Reminders, Gift Reminders, or E-mail me when Available notifications. You can discontinue these e-mails by canceling your subscription to these services.

You also have the ability to unsubscribe to promotional e-mails via the opt out link included in each e-mail.

Sharing with Other Companies (for their marketing purposes)

If you do not wish us to share information with other companies (for their marketing purposes), email us or call 646-798-4732 to opt out.


California Residents

Under California law, California residents who have an established business relationship with 123Stores may opt out of 123Stores disclosing personal information about them to third parties for their marketing purposes. Under California law, third parties include members of the 123Stores Family. If you do not want 123Stores to disclose information to other companies for their marketing purposes and you do not want to receive marketing from 123Stores, please call 646-798-4732 to opt out.

How Do You Access and Update Your Information?

In order to keep your information accurate and complete, you can access or update some of your information in the following ways:

  • If you have created a account, you can log in and update your account information, including contact, billing, and shipping information.
  • email us with your current contact information and the information you would like to access. We will provide you the information requested if reasonably available, or will describe the types of information we typically collect.

How is this Information Protected?

Security Methods

We maintain administrative, technical and physical safeguards to protect your information. This includes encrypting your credit and debit card number.

E-mail Security

"Phishing" is a scam designed to steal your personal information. If you receive an e-mail that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through e-mail.

Safe Shopping Guarantee

Our security measures are designed to prevent anyone from stealing and using your credit card number. Under the Fair Credit Billing Act, if your credit card is used without your authorization, your liability for those fraudulent charges cannot exceed $50. If your credit card provider does hold you liable for any part of this $50, we will cover this liability for you, provided the unauthorized use of your credit card resulted through no fault of your own from purchases made in our stores or at our website while using the secure server.

Information About Children

We recognize the particular importance of protecting privacy where children are involved. We are committed to protecting children's privacy and we comply fully with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personally identifiable information from children under the age of 13. If a child under the age of 13 has provided us with personally identifiable information, we ask that a parent or guardian email us or call 646-798-4732.

How Do You Contact 123Stores?


123Stores, Inc.

1674 Broadway Avenue

Suite 403

New York NY 10019


646-798-4732, Monday to Friday - 8 am to 5 pm EST

E-mail: Privacy Policy Scope

This privacy policy applies to all current or former guest information collected by or provided to with the following exceptions:

  • Information collected or provided in connection with completing an application for employment with

Our website may offer links to other sites. If you visit one of these sites, you may want to review the privacy policy on that site. In addition, you may have visited our website through a link or a banner advertisement on another site. In such cases, the site you linked from may collect information from people who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information. Privacy Policy Revisions

By interacting with, you consent to our use of information that is collected or submitted as described in this privacy policy. We may change or add to this privacy policy, so we encourage you to review it periodically. To help you track the changes, we will include a history of material changes below. This history begins as of April 2012 and includes the date of the update and a description of any material changes.